These terms govern access to and use of the website, applications, APIs and platform services provided by Aicomlogic SRLS (società a responsabilità limitata semplificata, P. IVA 02492000563, REA VT-212386, sede legale Via Daniele Manin 2, 01027 Montefiascone (VT), Italy — hereinafter "Aicomlogic"). Enterprise customers operate under a separately negotiated Master Subscription Agreement, which supersedes these terms where applicable.
By accessing or using the Aicomlogic platform you agree to be bound by these terms. If you are entering into the agreement on behalf of an organisation, you confirm that you have authority to bind that organisation.
"Platform" means the hosted Aicomlogic software and APIs. "Customer Data" means data submitted to the Platform by or on behalf of the customer. "Output" means model-generated text or actions produced by the Platform in response to customer instructions.
You are responsible for activity that occurs under your account and for keeping your authentication credentials secure. We reserve the right to suspend or terminate accounts in cases of suspected misuse, non-payment or breach of these terms.
You agree not to use the Platform to:
You retain all rights, title and interest in Customer Data. You grant Aicomlogic a limited, non-exclusive licence to process Customer Data solely to provide the Platform, secure and improve the service, and comply with legal obligations. We do not use Customer Data to train foundation models.
Outputs generated by the Platform may not always be accurate. You are responsible for reviewing Outputs before relying on them for decisions, particularly in regulated or high-stakes contexts. Aicomlogic disclaims liability for decisions made solely on the basis of Output, to the maximum extent permitted by law.
Fees are described on our pricing page or in your order form. Unless otherwise stated, fees are billed monthly in advance, exclusive of VAT and other applicable taxes. Late payments accrue interest at the rate of 1.5% per month or the maximum permitted by law, whichever is lower.
Pro and Enterprise plans operate against contracted service-level objectives recorded in the customer's order form. Service-level credits, if applicable, are calculated and applied per the order form and the prevailing service description.
Each party agrees to protect the other's confidential information with the same degree of care it applies to its own — and at minimum with reasonable care — and to use it only as necessary to perform under these terms.
Aicomlogic retains all rights in the Platform, including any feedback, suggestions or ideas you provide. No rights are granted other than those expressly set out in these terms.
Aicomlogic will defend you against third-party claims that the Platform, as provided and used in accordance with these terms, infringes a third party's intellectual property rights, and will pay damages finally awarded by a court of competent jurisdiction or agreed in settlement.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential or punitive damages. Each party's aggregate liability arising out of or related to these terms will not exceed the fees paid or payable in the 12 months preceding the event giving rise to the claim.
Either party may terminate for material breach not cured within 30 days of written notice. You may terminate self-serve subscriptions at any time, effective at the end of the current billing cycle.
These terms are governed by the laws of the Italian Republic, excluding its rules on conflicts of law. The Court of Viterbo (Tribunale di Viterbo) has exclusive jurisdiction over any dispute arising out of or related to these terms, subject to any mandatory consumer protections in your jurisdiction. Pursuant to Articles 1341 and 1342 of the Italian Civil Code, you specifically approve the clauses on limitation of liability (§12), termination (§13) and jurisdiction (§14).
We may update these terms from time to time. Material changes will be notified to active customers at least 30 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the updated terms.
Version 4.0 · Last updated 12 May 2026