Notes · Engineering · Architecture

Field notes on operational AI.

Short, technical reads from the team — what we're building, what breaks, and what we're learning along the way. No buzzwords.

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Engineering · May 8, 2026 · 6 min read

Operational AI vs assistants — and why the difference matters

Most enterprise AI projects don't die because the model was wrong. They die because the system around the model wasn't designed to operate.

GM

Giampaolo Marzetti

Founder & CEO

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Briefing

One short read a month, from the team.

Operational AI in the enterprise — what we shipped, what we learned. No marketing.